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Crown & Reign - Social Media, Digital Marketing, Branding Advice for Beauty Brand Owners
  • Home
  • Online Marketing
  • Customer Engagement
  • Brand Strategy
  • Beauty News
  • Meet Crown & Reign
    • About
    • Blog Offerings
    • Crown & Reign Tribe
  • Buy
    • Products & Services
Brand Strategy, Customer Engagement

Who’s That Girl? How to Perfect Your Ideal Customer Profile

October 7, 2022 by Nadiyah 3 Comments

Been feeling like you just can’t seem to consistently get the right people to notice the incredible work that is happening at your beauty business? No worries, you’re not alone. Building an ideal customer profile for your business will get you on GO in no time!

If you want your marketing message to clearly speak to and attract your ideal customer, you must know who she is, what she likes, dislikes and, to some degree, what her life is like professionally and personally.

These are the 5 major components of your ideal customer profile.

Why Building an Ideal Customer Profile = Success
So, once you create an ideal customer profile for your business, you will know what to say and how to say it to earn her attention. Knowing these traits will also help you to best engage with her and, later, meet her beauty-related needs. 

Click here to see why figuring out your ideal customer is important to the livelihood and long-term stability of your business.

How It Works for Business
Okay, let’s get personal here for a sec. Do you remember the last time you went bra shopping? Well, if your trip to Victoria Secrets, Intimacy, or any retailer in between, was anything like mine, you were overwhelmed by the array of choices – from strapless and racerbacks to non-padded cups and push-ups.

But I get it. Offering women variety when it comes to bras is necessary because a one-size-fits-all approach just doesn’t work. 

Are You a One-Stop Shop for All?
Your approach to how you do beauty should be the same as the undergarments market. The services that you provide are not one-size-fits-all solutions. And, while you won’t solve everyone’s problems, you will solve some people’s problems.

Our job as entrepreneurs is to decipher who those people are. They are our tribe.

You should focus our attention on making them—and only them—happy.

It’s just that simple, ladies. 

Why Identifying Your Tribe is Important 
You have goals for your business, and you will only be able to reach them if your business is profitable.

And, you will create long-term profitability by reaching and servicing your ideal client. Research shows that meeting her needs in a way that your competitors can’t and promoting your beauty business using language that is relatable to her will attract her easily.

As you repeat this process daily, word spreads around your community and your fan base grows.

Larger fanbase = greater profit. 

 

TAKE AWAY

Together, let’s create your ideal customer profile and define who your best clients should be. Use my downloadable Workbook that is all about how to figure out your ideal customers in order to increase your profit. This is your action plan for getting the right customers to walk into your business.

This offer is available for a limited time, so get yours today and get started increasing your appointments!

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Customer Engagement

Nail Salon Membership. Create One to Make Optimal Profit

by Nadiyah No Comments

We’ve all seen the research. A nail salon membership, lashes membership or a hair salon membership program (also known as a loyalty program) is a viable source of supplemental income for your business. If you have been considering establishing a membership program at your salon to increase your clientele; or perhaps you already have a membership program and seeking to tweak it, now is a good time to plan how your nail salon membership, hair salon membership, or lashes membership program will operate while consumers are especially eager to try new looks concerning their beauty.

Let’s dive into the ups and downs of how a nail salon membership or similar beauty services membership program works. How can you make this program a success at your salon or spa?

Why I’m Buying a Membership
It’s 9 am on Saturday. The house is so still. None of my kiddos have stirred, so I’m hesitant to roll out of bed myself.  My mamas out there know this feeling.

And just as I’m mid-thought about what I’ll cook for breakfast, I switch gears and begin daydreaming about how I can add a little self care into my schedule before Monday rolls in.

Honestly, I should have taken my girl up on the offer when she suggested that we buy memberships to our favorite massage spot. As one who recognizes that self care matters – I will forever love a good foot rub – I consider cashing in on a membership deal before I head to the kitchen.

And, just a couple of clicks later, my membership is purchased and appointment scheduled. Girl, the process was easier than I had anticipated. 🙂

Why Nail Salon Memberships (or the like) and Why Now?
We are used to living in a time when being busy is the norm, but more of us are taking self care seriously. As a result, the hospitality and beauty industries have been capitalizing from our desire to get some much-needed time away from the hustle and bustle of day-to-day living.

Owners, if you have been considering establishing a membership program, or loyalty program, at your salon or spa, or perhaps you already have one and want to adjust it, here’s the nitty gritty of how membership programs work and the pro’s and con’s.

In this market, clients are extremely eager to stay in control of their hair, lashes and nail appointments. So, consider this prime time for your nail salon, lashes or hair salon membership program.

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Hey there! My name is Nadiyah, Marketing & Branding Coach for Beauty Entrepreneurs. And, I'm Chief Blogger and Owner of Crown & Reign. Crown & Reign teaches you what cosmetology school didn't — how to create and maintain a thriving business that has your name on the door.
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